We’ve made it even easier for clients to join your SELFLOOPS Group Fitness sessions — even after they’ve started!

With the new QR Code Join feature, participants can now connect to an ongoing session in just a few seconds using the SELFLOOPS Spark app.

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🔍 How It Works

1. Update the Spark app to the latest version (available for Android and iOS).
2. Sign up for the class as usual.
3. If the session has already started, open the Spark app, tap the QR code scanner (located on the main screen under the Cosmic Level section), and scan the QR code displayed by the gym.
4. That’s it — the client is instantly added to the live session!

If the Spark app is not installed, clients can simply scan the QR code with their smartphone camera. They’ll be automatically redirected to the App Store or Google Play to download it.

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⚠️ Important Notes

• For gyms using the Class System: Clients must sign up for the class before scanning the QR code.
• For clients using Apple Watch or Wear OS devices: They must sign up first on the SELFLOOPS website or Spark app before starting the workout on their watch.
• Each client must have a connected sensor (heart rate monitor or other compatible device) associated with their SELFLOOPS account.

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👟 For Coaches

To enable the QR Code Join feature in your sessions:

1. Update the Group Fitness app to the latest version.
2. In the app’s Settings, make sure the Device Name is set.
3. Retrieve your unique QR code by logging into the SELFLOOPS website and navigating to: Organizations → Group Fitness Devices.
4. You can print the QR code or display it on a screen during class so clients can scan it at any time to join an ongoing session.

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With this update, late arrivals or new participants can join smoothly — no interruptions, no restarts.

A seamless experience for both coaches and clients.

👉 Update your apps today and start using the new QR Code Join feature!

The Spark Apple Watch app is included with the SELFLOOPS Spark app for iPhone. To use it with the Group Fitness application, simply select the Group Fitness activity within the Spark app.

Troubleshooting

Timer Not Starting on the Spark Apple Watch App

If the timer does not start, this usually indicates a permissions issue preventing the app from accessing the Apple Watch heart rate sensor. To resolve this:

1. Check permissions in the Spark iPhone app:

• Open the SELFLOOPS Spark app on your iPhone.

• Go to Settings > Health.

• Ensure all permissions are enabled.

2. Alternatively, enable permissions via the Health app:

• Open the Health app on your iPhone.

• Tap your profile icon (top right corner).

• Select Apps & Services.

• Choose Spark and enable all permissions.

Apple Watch Internet Connection Requirement

For Group Fitness sessions, the Spark Apple Watch app must have an active internet connection.

• If the app is broadcasting heart rate data correctly, you will see a green dot next to the time on your watch.

• If you do not see yourself in the Group Fitness session, check the following:

• Ensure your coach has added you to the system.

• Verify that the coach has synchronized the participant list in the Group Fitness app.

Our celestial-themed level system is designed to keep you motivated and engaged in your fitness journey. Here’s how it works:

• Levels and Progression: Starting from Meteorite, you advance through 28 levels like Comet, Galaxy, and Singularity. Reach higher levels by earning monthly points.
• Monthly Target: Aim for 300 points monthly reflecting WHO recommendations (150 minutes of moderate or 75 minutes of vigorous exercise per week). Points are the SELFLOOPS Training Load score.
• Missed Workouts: If you’re unable to workout due to illness or other reasons, contact our support team for assistance.
• Level Drop: Not meeting the monthly target can lead to a downgrade to a lower level. On your first failure to achieve the monthly target, you will be reset to the beginning of your current level. If you fail for a second consecutive time, you will be demoted by one level. Additionally, if you were recently promoted to a new level and fail to meet the monthly target in the following month, you will be reverted to your previous level. Once you reach level 7 you will not be downgraded below that level.

SELFLOOPS Cosmic Levels

L0 -> Not Ranked

L1 -> Meteorite consecutive months 1

L2 -> Comet consecutive months 3

L3 -> Meteor consecutive months 6

L4 -> Moon consecutive months 12 (1 year)

L5 -> Planetoid consecutive months 24 (2 years)

L6 -> Venus consecutive months 36 (3 years)

L7 -> Mars consecutive months 48 (4 years)

L8 -> Mercury consecutive months 60 (5 years)

L9 -> Sun consecutive months 72 (6 years)

L10 -> Jupiter consecutive months 84 (7 years)

L11 -> Saturn consecutive months 96 (8 years)

L12 -> Uranus consecutive months 108 (9 years)

L13 -> Pluto consecutive months 120 (10 years)

L14 -> Neptune consecutive months 132 (11 years)

L15 -> Nebula consecutive months 144 (12 years)

L16 ->Star consecutive months 156 (13 years)

L17 -> Galaxy consecutive months 168 (14 years)

L18 -> Supercluster consecutive months 180 (15 years)

L19 -> Constellation consecutive months 192 (16 years)

L20 -> Black Hole consecutive months 204 (17 years)

L21 -> Quasar consecutive months 216 (18 years)

L22 -> Pulsar consecutive months 228 (19 years)

L23 -> Supernova consecutive months 240 (20 years)

L24 -> Cosmos consecutive months 252 (21 years)

L25 -> Universe consecutive months 264 (22 years)

L26 -> Multiverse consecutive months 276 (23 years)

L27 ->Event Horizon consecutive months 288 (24 years)

L28- >Singularity consecutive months 300 (25 years)

This system is designed for long-term engagement, encouraging you to stay active and reach new heights over the years.

You can track your level on the SELFLOOPS Spark app.

Embark on your celestial fitness journey with SELFLOOPS and discover how far you can soar!

Playing a video during a group fitness session is possible. The video runs alongside the live data, but only one screen is visible at a time. You can choose to display either the live data or the video. The video starts playing when you begin the session, and during the session, you can easily switch between the screens.

To utilize this feature, first, activate the Media Content option in the app’s Settings. In the Media Content section of the group fitness app, select the desired video to play. On the main screen of the group fitness app, you can toggle between screens using the button located at the top of the screen.

Make sure to add the videos to the website. To do this, select the video library option from the training plans menu on the website. The player supports videos in the HLS video format. If you use services like Vimeo, you can export the video URL in HLS format and add it to the video library. When adding the video, select the generic type in the website.

The Apple Watch can be used to join a Group Fitness session as a heart rate monitors.

These are the steps to add the Apple Watch to your Group Fitness sessions

1) Your clients need to install the Selfloops Spark app from the App store and grant the Health options. The Selfloops Spark iPhone app includes the Apple Watch app

2) Assign an Apple Watch sensor to your client in the Equipments section in the website

3) Synchronize your clients on your device (iPad, Apple TV, Android)

4) Press START on the app

5)Your clients can start the Group Fitness workout on their Apple Watch

The new Polar heart rate monitors now support ANT+, in addition to Bluetooth.

In particular, the new Polar H10 and the Polar OH1 support by default ANT+. If you have an old Polar H10 and OH1, you can update their firmware using the Polar Beat application for the Polar H10 and the Polar Flow app to update the OH1. Please refer to Polar website and support for further information about this.

To use Polar ANT+/Bluetooth heart rate monitors with the SELFLOOPS Group Fitness applications you need to enable either Bluetooth or ANT+. If you do not do it, you will see two device numbers on the screen (one for Bluetooth, one for ANT+).

To enable Bluetooth or ANT+, use the Polar Beat app and pair the heart rate monitor in the Settings of the Polar Beat app.

With the OH1

Enable “Visibility” if you want to use Bluetooth.

Enable ANT+ for ANT+

The same steps apply to the H10. The H10 has some additional options.

For Bluetooth, enable only the “Visibility” option.

To use ANT+, just enable the ANT+ option.

We have created an integrated experience that makes it possible to simultaneously track sensors and play multimedia content in a single application.

This features is available in our Group Fitness Premium application and allows a coach to play videos and/or music while tracking the workout data.

With just one click, it is possible to switch, during the session, from the video to the tracking screen.

The multimedia content together with the structured workouts feature allows the coach to create highly interactive and structured experiences.

How It works

Three steps

1. Enable the multimedia feature in the Settings of the application
2. Upload your media content on the Android device
3. From the main screen, select “Media Content” and then select your multimedia content.

After that, you just need to select START to start the session and have the real-time data tracking together with the video.

The arrows icon on the top right of the main screen allows you to switch between the real-time tracking screen to the video.

How to transfer files to the Android device

There are different ways to transfer files to your Android device.

1. Use a computer, see Transfer files between your computer & Android device
2. Use a USB memory stick (if you use a tablet or smartphone, make sure you have a USB OTG cable together with the USB memory stick). If you have an Android TV, install a file manager app, like for example the FX File Explorer.
3. Use Bluetooth. If you have an Android TV, install a file manager app, like for example the FX File EXplorer.
4. Use Dropbox or Google Drive or any other cloud services to download files to your device.

The Group Fitness applications have the option to add gamification to the experience. You can enable this option in the Settings of the application.

Gamification is the application of typical elements of game playing (e.g. point scoring, competition with others, rules of play) applied in this case to fitness workouts. Gamification encourages engagement with the service and makes the experience more fun.

Selfloops Awards, Badges and Achievements

Zone Mates: recognition given to the two athletes that have completed the workout with the most similar heart rate zone distribution in the entire class. (More than two participants are required in the class).

Zone King: recognition of the athlete that have spent the most time in the heart rate zone the group trained the most in (More than one participant is required).

Range champ: recognition of the athlete that has reached the largest range between the lowest and the highest heart rate during the workout. (The calculation does not take into account the first 5 minutes. More than one participant is required) .

How It works

Enable the Gamification option in the Settings of the application. After the workout you can visualize the results and achievements by selecting the workout in the “Activity Logs” section and choosing the Summary view.