{"id":1242,"date":"2019-12-18T10:34:14","date_gmt":"2019-12-18T10:34:14","guid":{"rendered":"https:\/\/support.selfloops.com\/?post_type=epkb_post_type_1&#038;p=1242"},"modified":"2019-12-18T13:36:54","modified_gmt":"2019-12-18T13:36:54","slug":"why-the-application-does-not-connect-to-my-heart-rate-monitor","status":"publish","type":"epkb_post_type_6","link":"https:\/\/support.selfloops.com\/?epkb_post_type_6=why-the-application-does-not-connect-to-my-heart-rate-monitor","title":{"rendered":"Warum verbindet sich die Anwendung nicht mit meinem Herzfrequenzmesser?"},"content":{"rendered":"\t\t<!-- Article Structure Version 2 Style -->\r\n\r\n\t\t<style>\t\t\t \/* DESKTOP *\/ \n#eckb-article-page-container-v2  {\r\n\t\t\t\twidth: 100% }#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\twidth: 1140px }\r\n\t\t        \/* NO LEFT SIDEBAR *\/\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t      grid-template-columns:  0 80% 20%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\t\tdisplay:none;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\t\tgrid-column-end: 3;\r\n\t\t\t\t\t}\r\n\t\t\t\t \/* TABLET *\/ \n@media only screen and ( max-width: 1025px ) {#eckb-article-page-container-v2  {\r\n\t\t\t\twidth: 100% }#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\twidth: 100% }\r\n\t\t        \/* NO LEFT SIDEBAR *\/\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t      grid-template-columns:  0 60% 20%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\t\tdisplay:none;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\t\tgrid-column-end: 3;\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\r\n\t\t\t\/* SHARED *\/\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\tpadding: 10px 10px 10px 10px; ;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t\tmargin-top: 0px;\t\t\t}\r\n\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\tpadding: 20px;;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t}\r\n\r\n\t\t\t.eckb-article-content-created-date-container, .eckb-article-content-last-updated-date-container, .eckb-article-content-author-container, .eckb-ach__article-meta__date-created, .eckb-ach__article-meta__author, .eckb-ach__article-meta__date-updated {\r\n\t\t\t\tcolor: #000000;font-size: 16px !important;\t\t\t}\r\n\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\tpadding: 10px 10px 10px 10px;;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t\tmargin-top: 0px;\t\t\t}\r\n\r\n\t\t\t\/* MOBILE - Set all columns to full width. *\/\r\n\t\t\t@media only screen and ( max-width: 768px ) {\r\n\r\n\t\t\t\t#eckb-article-page-container-v2 {\r\n\t\t\t\t\twidth:100%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 .eckb-article-toc {\r\n\t\t\t\t\tposition: relative;\r\n\t\t\t\t\tfloat: left;\r\n\t\t\t\t\twidth: 100%;\r\n\t\t\t\t\theight: auto;\r\n\t\t\t\t\ttop: 0;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t\tdisplay: flex;\r\n\t\t\t\t\tflex-direction: column;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\torder: 3;\r\n\t\t\t\t\tmargin-top: 0px!important;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content { order: 2; }\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\t\torder: 1;\r\n\t\t\t\t\tmargin-top: 0px!important;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\r\n\t\t<\/style>    \r\n\t\t<div id=\"eckb-article-page-container-v2\" class=\"eckb-article-page-content-counter eckb_ap_active_theme_twentysixteen \" data-mobile_breakpoint=\"768\">    <div id=\"eckb-article-header\">\r\n\t\t<div class=\"epkb-doc-search-container \"  style=\"background-color: #f7941d; padding-top: 20px; padding-right: 0px; padding-bottom: 20px; padding-left: 0px; margin-top: 0px; margin-bottom: 40px;\"  >\r\n\r\n\t\t\t<div class=\"epkb-doc-search-container__title\"  style=\"color: #FFFFFF; font-size:36px;\" > How Can We Help?<\/div>\r\n\t\t\t<form id=\"epkb_search_form\"  style=\"width: 40%;\"  class=\"epkb-search epkb-search-form-1\" method=\"get\" action=\"\/\">\r\n\r\n\t\t\t\t<div class=\"epkb-search-box\">\r\n\t\t\t\t\t<input type=\"text\"  style=\"border-width: 1px; border-color: #CCCCCC; background-color: #FFFFFF; background: #FFFFFF;\"  id=\"epkb_search_terms\" aria-label=\"Search the documentation...\" name=\"s\" value=\"\" placeholder=\"Search the documentation...\" \/>\r\n\t\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"6\"\/>\r\n\t\t\t\t\t<div class=\"epkb-search-box_button-wrap\">\r\n\t\t\t\t\t\t<button type=\"submit\" id=\"epkb-search-kb\"  style=\"background-color: #40474f; background: #40474f; border-color: #F1F1F1;\" >Search <\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"loading-spinner\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div id=\"epkb_search_results\"><\/div>\r\n\r\n\t\t\t<\/form>\r\n\r\n\t\t<\/div>  <\/div>\r\n\t\t\t<div id=\"eckb-article-body\">  <div id=\"eckb-article-left-sidebar\"><\/div>\r\n\t\t        <article id=\"eckb-article-content\" data-article-id=\"1242\" >                        <div id=\"eckb-article-content-header-v2\"><div id=\"eckb-article-content-header-row-1\"><div class=\"eckb-article-content-header-row-left-group\"><div id=\"eckb-article-back-navigation-container\"><div class=\"eckb-navigation-back  \"  style=\"margin-top: 4px; margin-right: 4px; margin-bottom: 4px; margin-left: 4px;\" ><div tabindex=\"0\" class=\"eckb-navigation-button\"  style=\"padding-top: 4px; padding-right: 4px; padding-bottom: 4px; padding-left: 4px; color: #0a0000; background-color: #ffffff; font-size:16px;border-radius: 3px; border-style: none; border-width: 1px; border-color: #ffffff;\"  onclick=\"history.go(-1);\" >\u2190 All Topics<\/div><\/div><\/div><div id=\"eckb-article-content-breadcrumb-container\">\r\n<div class=\"eckb-breadcrumb\"  style=\"padding-top: 4px; padding-right: 0px; padding-bottom: 4px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 20px; margin-left: 0px; font-size:16px;\" >\t\t\t<div class=\"eckb-breadcrumb-label\">\r\n\t\t\tYou are here:\t\t<\/div>\t\t<nav class=\"eckb-breadcrumb-outline\" aria-label=\"Breadcrumb\">\r\n\t\t<ul class=\"eckb-breadcrumb-nav\">       <li  style=\"font-size:16px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/support.selfloops.com\/?page_id=1215\"><span  style=\"color: #f7941d;\"  >Main<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_arrow_carrot_right\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:16px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/support.selfloops.com\/?epkb_post_type_6_category=group-fitness-de\"><span  style=\"color: #f7941d;\"  >Group Fitness<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_arrow_carrot_right\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:16px;\" >\t<span class=\"eckb-breadcrumb-link\"><span aria-current=\"page\" style=\"color: #f7941d;\"  >Warum verbindet sich die Anwendung nicht mit meinem Herzfrequenzmesser?<\/span>\t<\/span><\/li>\t\t<\/ul>\r\n\t<\/nav>\r\n\r\n<\/div>          <\/div><\/div><div class=\"eckb-article-content-header-row-right-group\"><div id=\"eckb-article-content-toolbar-container\">\r\n\t\t<div class=\"eckb-article-content-toolbar-button-container\">\r\n\t\t\t<span class=\"eckb-print-button-container\">\t\t\t<span class=\"eckb-toolbar-button-text\">Print<\/span><span class=\"eckb-toolbar-button-icon epkbfa epkbfa-print\"><\/span>\t\t\t<\/span>\r\n\t\t<\/div> <\/div><\/div><\/div><div id=\"eckb-article-content-header-row-3\"><div class=\"eckb-article-content-header-row-left-group\">\r\n\t\t<div class=\"eckb-article-content-created-date-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-calendar\"><\/span><span class=\"eckb-meta-data-feature-text\">Created On<\/span><span class=\"eckb-meta-data-feature-value\"><time class=\"entry-date\" datetime=\"2019-12-18T10:34:14+00:00\">December 18, 2019<\/time><\/span>\t\t<\/div> \r\n\t\t<div class=\"eckb-article-content-last-updated-date-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-pencil-square-o\"><\/span><span class=\"eckb-meta-data-feature-text\">Last Updated On<\/span><span class=\"eckb-meta-data-feature-value\"><time class=\"entry-date\" datetime=\"2019-12-18T13:36:54+00:00\">December 18, 2019<\/time><\/span>\t\t<\/div> \r\n\t\t<div class=\"eckb-article-content-author-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-user\"><\/span><span class=\"eckb-meta-data-feature-text\">by<\/span><span class=\"eckb-meta-data-feature-value\">support<\/span>\t\t<\/div> <\/div><\/div><\/div><div id=\"eckb-article-content-body\"><div class=\"dwkb-article-content\">\n<p>Stellen Sie sicher, dass Sie den Herzfrequenzmesser tragen und die Sensor pads feucht sind (die Feuchtigkeit hilft, eine gute Verbindung zwischen dem G\u00fcrtel und der Haut herzustellen). Der Sensor wird nicht gekoppelt, wenn Sie ihn nicht tragen.<\/p>\n<p>Stellen Sie sicher, dass der Akku richtig positioniert und auf der richtigen Seite im Akkugeh\u00e4use liegt.<\/p>\n<p>Versuchen Sie, die Batterie durch eine neue zu ersetzen, wenn die Batterie in der Pulsuhr alt ist oder nicht funktioniert.<\/p>\n<p>Stellen Sie sicher, dass in den Einstellungen der Anwendung die Option \u201eNur registrierte Benutzer\u201c deaktiviert ist.<\/p>\n<p>Stellen Sie sicher, dass der Herzfrequenzmesser von der Anwendung unterst\u00fctzt wird, die Sie verwenden m\u00f6chten.<\/p>\n<p>Nachfolgend unsere Anwendungen und die unterst\u00fctzten Herzfrequenzmesser:<\/p>\n<p>Stellen Sie f\u00fcr die SelfLoops Group PLUS- und PREMIUM-Apps sicher, dass Sie ein ANT + -zertifiziertes HRM oder ein Polar-HRM wie Polar H7, Polar H10, Polar A360, Polar A370, Polar M200 oder andere Polar-Sportuhren mit optischem Herzfrequenzmesser und unsere verwenden HRMs.<\/p>\n<p>Wenn Sie Polar HRMs und Android verwenden, stellen Sie Folgendes sicher:<\/p>\n<ul>\n<li>Android-Version ist 6 oder h\u00f6her<\/li>\n<li>Die Positions berechtigung ist f\u00fcr die App aktiviert<\/li>\n<li>Position \/ Standort ist im Ger\u00e4t aktiviert<\/li>\n<\/ul>\n<\/div>\n<div class=\"dwkb-article-footer\">\n<div class=\"dw-grid\">\n<div class=\"dw-row\">\n<div class=\"right-side\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div id=\"eckb-article-content-footer\"><\/div>\r\n\t\t        <\/article><!-- \/#eckb-article-content -->     <div id=\"eckb-article-right-sidebar\">\r\n\t\t\t<div class=\"eckb-article-toc eckb-article-toc--position-right eckb-article-toc--bmode-between eckb-article-toc-reset \"\t\t\t\t\r\n\t\t\t\tdata-offset=\"30\"\r\n\t\t\t\tdata-min=\"2\"\r\n\t\t\t\tdata-max=\"6\"\r\n\t\t\t\tdata-speed=\"300\"\r\n\t\t\t\tdata-exclude_class=\"\"\r\n\t\t\t\t><div class=\"eckb-article-toc__title\">Table of Contents<\/div><\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div><!-- \/#eckb-article-body -->              <div id=\"eckb-article-footer\"><\/div>\r\n\t\t<\/div><!-- \/#eckb-article-page-container -->\r\n\t\t\r\n\t\t<style id=\"eckb-article-print-styles\">\r\n\t\t\t@media print {\r\n\t\t\t\t@page {\r\n\t\t\t\t\tmargin: 10px 10px 10px 10px!important;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t<style id=\"eckb-article-styles\" type=\"text\/css\">@media only screen and (max-width: 768px ){\r\t\t\t\t\t        #eckb-article-content-header-row-1,\r\t\t\t\t\t        #eckb-article-content-header-row-2,\r\t\t\t\t\t        #eckb-article-content-header-row-3,\r\t\t\t\t\t        #eckb-article-content-header-row-4,\r\t\t\t\t\t        #eckb-article-content-header-row-5 {\r\t\t\t\t\t            flex-direction:column;\r\t\t\t\t\t        }\r\t\t\t\t\t\t}#eckb-article-content-header-row-1{\r\t\t\t\t\t        margin-bottom: 8px;\r\t\t\t\t\t      }\r\t\t\t\t\r\t\t\t\t\t      #eckb-article-content-header-row-1 .eckb-article-content-header-row-left-group, \r\t\t\t\t\t      #eckb-article-content-header-row-1 .eckb-article-content-header-row-right-group {\r\t\t\t\t\t        align-items: center; \r\t\t\t\t\t      }\r\t\t\t.eckb-article-content-toolbar-button-container {\r\t\t\t\t\tbackground-color: #ffffff;\r\t\t\t\t\tpadding: 10px  10px  10px  10px;\r\t\t\t\t\tmargin: 0px  0px  0px  0px;\r\t\t\t\t\tborder-radius: 0px;\r\t\t\t\t\tborder-width: 0px;\t\r\t\t\t\t\tborder-color: #ffffff;\t\r\t\t\t\t\tborder-style: solid;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container .eckb-toolbar-button-text{\r\t\t\t\t\tcolor: #000000;\r\t\t\t\t\tfont-size: 15px;\t\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container .eckb-toolbar-button-icon{\r\t\t\t\t\tcolor: #000000;\r\t\t\t\t\tfont-size: 20px;\t\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover {\r\t\t\t\t\tbackground-color: #ffffff;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover .eckb-toolbar-button-text{\r\t\t\t\t\tcolor: #000000;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover .eckb-toolbar-button-icon{\r\t\t\t\t\tcolor: #000000;\r\t\t\t}#eckb-article-content-header-row-3{\r\t\t\t\t\t        margin-bottom: 32px;\r\t\t\t\t\t      }\r\t\t\t\t\r\t\t\t\t\t      #eckb-article-content-header-row-3 .eckb-article-content-header-row-left-group, \r\t\t\t\t\t      #eckb-article-content-header-row-3 .eckb-article-content-header-row-right-group {\r\t\t\t\t\t        align-items: flex-end; \r\t\t\t\t\t      }\r\t\t\t#eckb-article-body .eckb-article-toc ul a.active {\r\t\t\t\tbackground-color:   #1e73be;\r\t\t\t\tcolor:              #ffffff;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc ul a:hover {\r\t\t\t\tbackground-color:   #e1ecf7;\r\t\t\t\tcolor:              #000000;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__inner {\r\t\t\t\tborder-color: #2b98e5;\r\t\t\t\tfont-size: 14px  !important;\r\t\t\t\tbackground-color:   #fcfcfc;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__inner a {\r\t\t\t\tcolor:              #2b98e5;\r\t\t\t\tfont-size: 14px  !important;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__title {\r\t\t\t\tcolor:              #2b98e5;\r\t\t\t\tfont-size: 14px  !important;\r\t\t\t}\r\t\t<\/style>\t\t","protected":false},"excerpt":{"rendered":"<p>How Can We Help? Search \u2190 All Topics You are here: Main Group Fitness Warum verbindet sich die Anwendung nicht mit meinem Herzfrequenzmesser? Print Created OnDecember 18, 2019 Last Updated OnDecember 18, 2019 bysupport Stellen Sie sicher, dass Sie den Herzfrequenzmesser tragen und die Sensor pads feucht sind (die Feuchtigkeit hilft, eine gute Verbindung zwischen &hellip; <a href=\"https:\/\/support.selfloops.com\/?epkb_post_type_6=why-the-application-does-not-connect-to-my-heart-rate-monitor\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Warum verbindet sich die Anwendung nicht mit meinem Herzfrequenzmesser?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_6_category":[119],"epkb_post_type_6_tag":[],"class_list":["post-1242","epkb_post_type_6","type-epkb_post_type_6","status-publish","hentry","epkb_post_type_6_category-group-fitness-de"],"_links":{"self":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_6\/1242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_6"}],"about":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_6"}],"author":[{"embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1242"}],"version-history":[{"count":3,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_6\/1242\/revisions"}],"predecessor-version":[{"id":1420,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_6\/1242\/revisions\/1420"}],"wp:attachment":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1242"}],"wp:term":[{"taxonomy":"epkb_post_type_6_category","embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_6_category&post=1242"},{"taxonomy":"epkb_post_type_6_tag","embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_6_tag&post=1242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}