{"id":676,"date":"2018-12-06T07:38:07","date_gmt":"2018-12-06T07:38:07","guid":{"rendered":"https:\/\/support.selfloops.com\/?post_type=epkb_post_type_1&#038;p=676"},"modified":"2019-03-05T13:21:58","modified_gmt":"2019-03-05T13:21:58","slug":"why-do-my-clients-do-not-receive-the-email-reports","status":"publish","type":"epkb_post_type_5","link":"https:\/\/support.selfloops.com\/?epkb_post_type_5=why-do-my-clients-do-not-receive-the-email-reports","title":{"rendered":"\u00bfPor qu\u00e9 mis clientes no reciben los informes de correo electr\u00f3nico?"},"content":{"rendered":"\t\t<!-- Article Structure Version 2 Style -->\r\n\r\n\t\t<style>\t\t\t \/* DESKTOP *\/ \n#eckb-article-page-container-v2  {\r\n\t\t\t\twidth: 100% }#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\twidth: 1140px }\r\n\t\t        \/* NO LEFT SIDEBAR *\/\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t      grid-template-columns:  0 80% 20%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\t\tdisplay:none;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\t\tgrid-column-end: 3;\r\n\t\t\t\t\t}\r\n\t\t\t\t \/* TABLET *\/ \n@media only screen and ( max-width: 1025px ) {#eckb-article-page-container-v2  {\r\n\t\t\t\twidth: 100% }#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\twidth: 100% }\r\n\t\t        \/* NO LEFT SIDEBAR *\/\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t      grid-template-columns:  0 60% 20%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\t\tdisplay:none;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\t\tgrid-column-end: 3;\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\r\n\t\t\t\/* SHARED *\/\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\tpadding: 10px 10px 10px 10px; ;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t\tmargin-top: 0px;\t\t\t}\r\n\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\tpadding: 20px;;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t}\r\n\r\n\t\t\t.eckb-article-content-created-date-container, .eckb-article-content-last-updated-date-container, .eckb-article-content-author-container, .eckb-ach__article-meta__date-created, .eckb-ach__article-meta__author, .eckb-ach__article-meta__date-updated {\r\n\t\t\t\tcolor: #000000;font-size: 12px !important;\t\t\t}\r\n\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\tpadding: 10px 10px 10px 10px;;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t\tmargin-top: 0px;\t\t\t}\r\n\r\n\t\t\t\/* MOBILE - Set all columns to full width. *\/\r\n\t\t\t@media only screen and ( max-width: 768px ) {\r\n\r\n\t\t\t\t#eckb-article-page-container-v2 {\r\n\t\t\t\t\twidth:100%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 .eckb-article-toc {\r\n\t\t\t\t\tposition: relative;\r\n\t\t\t\t\tfloat: left;\r\n\t\t\t\t\twidth: 100%;\r\n\t\t\t\t\theight: auto;\r\n\t\t\t\t\ttop: 0;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t\tdisplay: flex;\r\n\t\t\t\t\tflex-direction: column;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\torder: 3;\r\n\t\t\t\t\tmargin-top: 0px!important;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content { order: 2; }\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\t\torder: 1;\r\n\t\t\t\t\tmargin-top: 0px!important;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\r\n\t\t<\/style>    \r\n\t\t<div id=\"eckb-article-page-container-v2\" class=\"eckb-article-page-content-counter eckb_ap_active_theme_twentysixteen \" data-mobile_breakpoint=\"768\">    <div id=\"eckb-article-header\">\r\n\t\t<div class=\"epkb-doc-search-container \"  style=\"background-color: #f7941d; padding-top: 20px; padding-right: 0px; padding-bottom: 20px; padding-left: 0px; margin-top: 0px; margin-bottom: 40px;\"  >\r\n\r\n\t\t\t<div class=\"epkb-doc-search-container__title\"  style=\"color: #FFFFFF; font-size:36px;\" > How Can We Help?<\/div>\r\n\t\t\t<form id=\"epkb_search_form\"  style=\"width: 40%;\"  class=\"epkb-search epkb-search-form-1\" method=\"get\" action=\"\/\">\r\n\r\n\t\t\t\t<div class=\"epkb-search-box\">\r\n\t\t\t\t\t<input type=\"text\"  style=\"border-width: 1px; border-color: #CCCCCC; background-color: #FFFFFF; background: #FFFFFF;\"  id=\"epkb_search_terms\" aria-label=\"Search the documentation...\" name=\"s\" value=\"\" placeholder=\"Search the documentation...\" \/>\r\n\t\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"5\"\/>\r\n\t\t\t\t\t<div class=\"epkb-search-box_button-wrap\">\r\n\t\t\t\t\t\t<button type=\"submit\" id=\"epkb-search-kb\"  style=\"background-color: #40474f; background: #40474f; border-color: #F1F1F1;\" >Search <\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"loading-spinner\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div id=\"epkb_search_results\"><\/div>\r\n\r\n\t\t\t<\/form>\r\n\r\n\t\t<\/div>  <\/div>\r\n\t\t\t<div id=\"eckb-article-body\">  <div id=\"eckb-article-left-sidebar\"><\/div>\r\n\t\t        <article id=\"eckb-article-content\" data-article-id=\"676\" >                        <div id=\"eckb-article-content-header-v2\"><div id=\"eckb-article-content-header-row-1\"><div class=\"eckb-article-content-header-row-left-group\"><div id=\"eckb-article-back-navigation-container\"><div class=\"eckb-navigation-back  \"  style=\"margin-top: 4px; margin-right: 4px; margin-bottom: 4px; margin-left: 4px;\" ><div tabindex=\"0\" class=\"eckb-navigation-button\"  style=\"padding-top: 4px; padding-right: 4px; padding-bottom: 4px; padding-left: 4px; color: #666666; background-color: #ffffff; font-size:16px;border-radius: 3px; border-style: solid; border-width: 1px; border-color: #dcdcdc;\"  onclick=\"history.go(-1);\" >&lt; Back<\/div><\/div><\/div><div id=\"eckb-article-content-breadcrumb-container\">\r\n<div class=\"eckb-breadcrumb\"  style=\"padding-top: 4px; padding-right: 4px; padding-bottom: 4px; padding-left: 4px; margin-top: 0px; margin-right: 0px; margin-bottom: 20px; margin-left: 0px; font-size:12px;\" >\t\t\t<div class=\"eckb-breadcrumb-label\">\r\n\t\t\tYou are here:\t\t<\/div>\t\t<nav class=\"eckb-breadcrumb-outline\" aria-label=\"Breadcrumb\">\r\n\t\t<ul class=\"eckb-breadcrumb-nav\">       <li  style=\"font-size:12px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/support.selfloops.com\/?page_id=602\"><span  style=\"color: #000000;\"  >KB Home<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_right_arrow\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:12px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/support.selfloops.com\/?epkb_post_type_5_category=group-fitness-es\"><span  style=\"color: #000000;\"  >Group Fitness<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_right_arrow\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:12px;\" >\t<span class=\"eckb-breadcrumb-link\"><span aria-current=\"page\" style=\"color: #000000;\"  >\u00bfPor qu\u00e9 mis clientes no reciben los informes de correo electr\u00f3nico?<\/span>\t<\/span><\/li>\t\t<\/ul>\r\n\t<\/nav>\r\n\r\n<\/div>          <\/div><\/div><div class=\"eckb-article-content-header-row-right-group\"><div id=\"eckb-article-content-toolbar-container\">\r\n\t\t<div class=\"eckb-article-content-toolbar-button-container\">\r\n\t\t\t<span class=\"eckb-print-button-container\">\t\t\t<span class=\"eckb-toolbar-button-text\">Print<\/span><span class=\"eckb-toolbar-button-icon epkbfa epkbfa-print\"><\/span>\t\t\t<\/span>\r\n\t\t<\/div> <\/div><\/div><\/div><div id=\"eckb-article-content-header-row-3\"><div class=\"eckb-article-content-header-row-left-group\">\r\n\t\t<div class=\"eckb-article-content-created-date-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-calendar\"><\/span><span class=\"eckb-meta-data-feature-text\">Created On<\/span><span class=\"eckb-meta-data-feature-value\"><time class=\"entry-date\" datetime=\"2018-12-06T07:38:07+00:00\">December 6, 2018<\/time><\/span>\t\t<\/div> \r\n\t\t<div class=\"eckb-article-content-last-updated-date-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-pencil-square-o\"><\/span><span class=\"eckb-meta-data-feature-text\">Last Updated On<\/span><span class=\"eckb-meta-data-feature-value\"><time class=\"entry-date\" datetime=\"2019-03-05T13:21:58+00:00\">March 5, 2019<\/time><\/span>\t\t<\/div> \r\n\t\t<div class=\"eckb-article-content-author-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-user\"><\/span><span class=\"eckb-meta-data-feature-text\">by<\/span><span class=\"eckb-meta-data-feature-value\">support<\/span>\t\t<\/div> <\/div><\/div><\/div><div id=\"eckb-article-content-body\"><p>Para enviar informes de correo electr\u00f3nico se requiere una conexi\u00f3n a Internet.<br \/>\nCuando env\u00eda informes de correo electr\u00f3nico, deber\u00eda aparecer una ventana emergente que le informa que se enviaron los correos electr\u00f3nicos. Si se enviaron los informes de correo electr\u00f3nico, aseg\u00farese de que las direcciones de correo electr\u00f3nico de los clientes sean correctas.<br \/>\nAdem\u00e1s, las personas deben consultar su carpeta de correo no deseado, en los mismos casos, el informe de correo electr\u00f3nico podr\u00eda terminar all\u00ed.<\/p>\n<\/div><div id=\"eckb-article-content-footer\"><\/div>\r\n\t\t        <\/article><!-- \/#eckb-article-content -->     <div id=\"eckb-article-right-sidebar\">\r\n\t\t\t<div class=\"eckb-article-toc eckb-article-toc--position-right eckb-article-toc--bmode-between eckb-article-toc-reset \"\t\t\t\t\r\n\t\t\t\tdata-offset=\"30\"\r\n\t\t\t\tdata-min=\"2\"\r\n\t\t\t\tdata-max=\"6\"\r\n\t\t\t\tdata-speed=\"300\"\r\n\t\t\t\tdata-exclude_class=\"\"\r\n\t\t\t\t><div class=\"eckb-article-toc__title\">Table of Contents<\/div><\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div><!-- \/#eckb-article-body -->              <div id=\"eckb-article-footer\"><\/div>\r\n\t\t<\/div><!-- \/#eckb-article-page-container -->\r\n\t\t\r\n\t\t<style id=\"eckb-article-print-styles\">\r\n\t\t\t@media print {\r\n\t\t\t\t@page {\r\n\t\t\t\t\tmargin: 10px 10px 10px 10px!important;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t<style id=\"eckb-article-styles\" type=\"text\/css\">@media only screen and (max-width: 768px ){\r\t\t\t\t\t        #eckb-article-content-header-row-1,\r\t\t\t\t\t        #eckb-article-content-header-row-2,\r\t\t\t\t\t        #eckb-article-content-header-row-3,\r\t\t\t\t\t        #eckb-article-content-header-row-4,\r\t\t\t\t\t        #eckb-article-content-header-row-5 {\r\t\t\t\t\t            flex-direction:column;\r\t\t\t\t\t        }\r\t\t\t\t\t\t}#eckb-article-content-header-row-1{\r\t\t\t\t\t        margin-bottom: 8px;\r\t\t\t\t\t      }\r\t\t\t\t\r\t\t\t\t\t      #eckb-article-content-header-row-1 .eckb-article-content-header-row-left-group, \r\t\t\t\t\t      #eckb-article-content-header-row-1 .eckb-article-content-header-row-right-group {\r\t\t\t\t\t        align-items: center; \r\t\t\t\t\t      }\r\t\t\t.eckb-article-content-toolbar-button-container {\r\t\t\t\t\tbackground-color: #ffffff;\r\t\t\t\t\tpadding: 10px  10px  10px  10px;\r\t\t\t\t\tmargin: 0px  0px  0px  0px;\r\t\t\t\t\tborder-radius: 0px;\r\t\t\t\t\tborder-width: 0px;\t\r\t\t\t\t\tborder-color: #ffffff;\t\r\t\t\t\t\tborder-style: solid;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container .eckb-toolbar-button-text{\r\t\t\t\t\tcolor: #000000;\r\t\t\t\t\tfont-size: 15px;\t\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container .eckb-toolbar-button-icon{\r\t\t\t\t\tcolor: #000000;\r\t\t\t\t\tfont-size: 20px;\t\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover {\r\t\t\t\t\tbackground-color: #ffffff;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover .eckb-toolbar-button-text{\r\t\t\t\t\tcolor: #000000;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover .eckb-toolbar-button-icon{\r\t\t\t\t\tcolor: #000000;\r\t\t\t}#eckb-article-content-header-row-3{\r\t\t\t\t\t        margin-bottom: 32px;\r\t\t\t\t\t      }\r\t\t\t\t\r\t\t\t\t\t      #eckb-article-content-header-row-3 .eckb-article-content-header-row-left-group, \r\t\t\t\t\t      #eckb-article-content-header-row-3 .eckb-article-content-header-row-right-group {\r\t\t\t\t\t        align-items: flex-end; \r\t\t\t\t\t      }\r\t\t\t#eckb-article-body .eckb-article-toc ul a.active {\r\t\t\t\tbackground-color:   #1e73be;\r\t\t\t\tcolor:              #ffffff;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc ul a:hover {\r\t\t\t\tbackground-color:   #e1ecf7;\r\t\t\t\tcolor:              #000000;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__inner {\r\t\t\t\tborder-color: #2b98e5;\r\t\t\t\tfont-size: 14px  !important;\r\t\t\t\tbackground-color:   #fcfcfc;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__inner a {\r\t\t\t\tcolor:              #2b98e5;\r\t\t\t\tfont-size: 14px  !important;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__title {\r\t\t\t\tcolor:              #2b98e5;\r\t\t\t\tfont-size: 14px  !important;\r\t\t\t}\r\t\t<\/style>\t\t","protected":false},"excerpt":{"rendered":"<p>How Can We Help? Search &lt; Back You are here: KB Home Group Fitness \u00bfPor qu\u00e9 mis clientes no reciben los informes de correo electr\u00f3nico? Print Created OnDecember 6, 2018 Last Updated OnMarch 5, 2019 bysupport Para enviar informes de correo electr\u00f3nico se requiere una conexi\u00f3n a Internet. Cuando env\u00eda informes de correo electr\u00f3nico, deber\u00eda &hellip; <a href=\"https:\/\/support.selfloops.com\/?epkb_post_type_5=why-do-my-clients-do-not-receive-the-email-reports\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;\u00bfPor qu\u00e9 mis clientes no reciben los informes de correo electr\u00f3nico?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_5_category":[92],"epkb_post_type_5_tag":[],"class_list":["post-676","epkb_post_type_5","type-epkb_post_type_5","status-publish","hentry","epkb_post_type_5_category-group-fitness-es"],"_links":{"self":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_5\/676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_5"}],"about":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_5"}],"author":[{"embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=676"}],"version-history":[{"count":2,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_5\/676\/revisions"}],"predecessor-version":[{"id":919,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_5\/676\/revisions\/919"}],"wp:attachment":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=676"}],"wp:term":[{"taxonomy":"epkb_post_type_5_category","embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_5_category&post=676"},{"taxonomy":"epkb_post_type_5_tag","embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_5_tag&post=676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}