{"id":462,"date":"2018-11-28T11:15:46","date_gmt":"2018-11-28T11:15:46","guid":{"rendered":"https:\/\/support.selfloops.com\/?post_type=epkb_post_type_3&#038;p=462"},"modified":"2019-03-05T13:18:12","modified_gmt":"2019-03-05T13:18:12","slug":"why-do-my-clients-do-not-receive-the-email-reports","status":"publish","type":"epkb_post_type_3","link":"https:\/\/support.selfloops.com\/?epkb_post_type_3=why-do-my-clients-do-not-receive-the-email-reports","title":{"rendered":"Por que meus clientes n\u00e3o recebem os relat\u00f3rios de email?"},"content":{"rendered":"\t\t<!-- Article Structure Version 2 Style -->\r\n\r\n\t\t<style>\t\t\t \/* DESKTOP *\/ \n#eckb-article-page-container-v2  {\r\n\t\t\t\twidth: 100% }#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\twidth: 1140px }\r\n\t\t        \/* NO LEFT SIDEBAR *\/\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t      grid-template-columns:  0 80% 20%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\t\tdisplay:none;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\t\tgrid-column-end: 3;\r\n\t\t\t\t\t}\r\n\t\t\t\t \/* TABLET *\/ \n@media only screen and ( max-width: 1025px ) {#eckb-article-page-container-v2  {\r\n\t\t\t\twidth: 100% }#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\twidth: 100% }\r\n\t\t        \/* NO LEFT SIDEBAR *\/\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t      grid-template-columns:  0 60% 20%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\t\tdisplay:none;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\t\tgrid-column-end: 3;\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\r\n\t\t\t\/* SHARED *\/\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\tpadding: 10px 10px 10px 10px; ;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t\tmargin-top: 0px;\t\t\t}\r\n\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\tpadding: 20px;;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t}\r\n\r\n\t\t\t.eckb-article-content-created-date-container, .eckb-article-content-last-updated-date-container, .eckb-article-content-author-container, .eckb-ach__article-meta__date-created, .eckb-ach__article-meta__author, .eckb-ach__article-meta__date-updated {\r\n\t\t\t\tcolor: #000000;font-size: 12px !important;\t\t\t}\r\n\r\n\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\tpadding: 10px 10px 10px 10px;;\r\n\t\t\t\tbackground-color: #FFFFFF;\t\t\t\tmargin-top: 0px;\t\t\t}\r\n\r\n\t\t\t\/* MOBILE - Set all columns to full width. *\/\r\n\t\t\t@media only screen and ( max-width: 768px ) {\r\n\r\n\t\t\t\t#eckb-article-page-container-v2 {\r\n\t\t\t\t\twidth:100%;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\t\tgrid-column-start: 1;\r\n\t\t\t\t\tgrid-column-end: 4;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 .eckb-article-toc {\r\n\t\t\t\t\tposition: relative;\r\n\t\t\t\t\tfloat: left;\r\n\t\t\t\t\twidth: 100%;\r\n\t\t\t\t\theight: auto;\r\n\t\t\t\t\ttop: 0;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-body {\r\n\t\t\t\t\tdisplay: flex;\r\n\t\t\t\t\tflex-direction: column;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-left-sidebar {\r\n\t\t\t\t\torder: 3;\r\n\t\t\t\t\tmargin-top: 0px!important;\r\n\t\t\t\t}\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-content { order: 2; }\r\n\t\t\t\t#eckb-article-page-container-v2 #eckb-article-right-sidebar {\r\n\t\t\t\t\torder: 1;\r\n\t\t\t\t\tmargin-top: 0px!important;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\r\n\t\t<\/style>    \r\n\t\t<div id=\"eckb-article-page-container-v2\" class=\"eckb-article-page-content-counter eckb_ap_active_theme_twentysixteen \" data-mobile_breakpoint=\"768\">    <div id=\"eckb-article-header\">\r\n\t\t<div class=\"epkb-doc-search-container \"  style=\"background-color: #f7941d; padding-top: 20px; padding-right: 0px; padding-bottom: 20px; padding-left: 0px; margin-top: 0px; margin-bottom: 40px;\"  >\r\n\r\n\t\t\t<div class=\"epkb-doc-search-container__title\"  style=\"color: #FFFFFF; font-size:36px;\" > How Can We Help?<\/div>\r\n\t\t\t<form id=\"epkb_search_form\"  style=\"width: 40%;\"  class=\"epkb-search epkb-search-form-1\" method=\"get\" action=\"\/\">\r\n\r\n\t\t\t\t<div class=\"epkb-search-box\">\r\n\t\t\t\t\t<input type=\"text\"  style=\"border-width: 1px; border-color: #CCCCCC; background-color: #FFFFFF; background: #FFFFFF;\"  id=\"epkb_search_terms\" aria-label=\"Search the documentation...\" name=\"s\" value=\"\" placeholder=\"Search the documentation...\" \/>\r\n\t\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"3\"\/>\r\n\t\t\t\t\t<div class=\"epkb-search-box_button-wrap\">\r\n\t\t\t\t\t\t<button type=\"submit\" id=\"epkb-search-kb\"  style=\"background-color: #40474f; background: #40474f; border-color: #F1F1F1;\" >Search <\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"loading-spinner\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div id=\"epkb_search_results\"><\/div>\r\n\r\n\t\t\t<\/form>\r\n\r\n\t\t<\/div>  <\/div>\r\n\t\t\t<div id=\"eckb-article-body\">  <div id=\"eckb-article-left-sidebar\"><\/div>\r\n\t\t        <article id=\"eckb-article-content\" data-article-id=\"462\" >                        <div id=\"eckb-article-content-header-v2\"><div id=\"eckb-article-content-header-row-1\"><div class=\"eckb-article-content-header-row-left-group\"><div id=\"eckb-article-back-navigation-container\"><div class=\"eckb-navigation-back  \"  style=\"margin-top: 4px; margin-right: 4px; margin-bottom: 4px; margin-left: 4px;\" ><div tabindex=\"0\" class=\"eckb-navigation-button\"  style=\"padding-top: 4px; padding-right: 4px; padding-bottom: 4px; padding-left: 4px; color: #666666; background-color: #ffffff; font-size:16px;border-radius: 3px; border-style: solid; border-width: 1px; border-color: #dcdcdc;\"  onclick=\"history.go(-1);\" >&lt; Back<\/div><\/div><\/div><div id=\"eckb-article-content-breadcrumb-container\">\r\n<div class=\"eckb-breadcrumb\"  style=\"padding-top: 4px; padding-right: 4px; padding-bottom: 4px; padding-left: 4px; margin-top: 0px; margin-right: 0px; margin-bottom: 20px; margin-left: 0px; font-size:12px;\" >\t\t\t<div class=\"eckb-breadcrumb-label\">\r\n\t\t\tYou are here:\t\t<\/div>\t\t<nav class=\"eckb-breadcrumb-outline\" aria-label=\"Breadcrumb\">\r\n\t\t<ul class=\"eckb-breadcrumb-nav\">       <li  style=\"font-size:12px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/support.selfloops.com\/?page_id=257\"><span  style=\"color: #000000;\"  >KB Home<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_right_arrow\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:12px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/support.selfloops.com\/?epkb_post_type_3_category=group-fitness-pt\"><span  style=\"color: #000000;\"  >Group Fitness<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_right_arrow\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:12px;\" >\t<span class=\"eckb-breadcrumb-link\"><span aria-current=\"page\" style=\"color: #000000;\"  >Por que meus clientes n\u00e3o recebem os relat\u00f3rios de email?<\/span>\t<\/span><\/li>\t\t<\/ul>\r\n\t<\/nav>\r\n\r\n<\/div>          <\/div><\/div><div class=\"eckb-article-content-header-row-right-group\"><div id=\"eckb-article-content-toolbar-container\">\r\n\t\t<div class=\"eckb-article-content-toolbar-button-container\">\r\n\t\t\t<span class=\"eckb-print-button-container\">\t\t\t<span class=\"eckb-toolbar-button-text\">Print<\/span><span class=\"eckb-toolbar-button-icon epkbfa epkbfa-print\"><\/span>\t\t\t<\/span>\r\n\t\t<\/div> <\/div><\/div><\/div><div id=\"eckb-article-content-header-row-3\"><div class=\"eckb-article-content-header-row-left-group\">\r\n\t\t<div class=\"eckb-article-content-created-date-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-calendar\"><\/span><span class=\"eckb-meta-data-feature-text\">Posted<\/span><span class=\"eckb-meta-data-feature-value\"><time class=\"entry-date\" datetime=\"2018-11-28T11:15:46+00:00\">November 28, 2018<\/time><\/span>\t\t<\/div> \r\n\t\t<div class=\"eckb-article-content-last-updated-date-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-pencil-square-o\"><\/span><span class=\"eckb-meta-data-feature-text\">Last Updated On<\/span><span class=\"eckb-meta-data-feature-value\"><time class=\"entry-date\" datetime=\"2019-03-05T13:18:12+00:00\">March 5, 2019<\/time><\/span>\t\t<\/div> \r\n\t\t<div class=\"eckb-article-content-author-container\">\t\t<span class=\"eckb-meta-data-feature-icon epkbfa epkbfa-user\"><\/span><span class=\"eckb-meta-data-feature-text\">By<\/span><span class=\"eckb-meta-data-feature-value\">support<\/span>\t\t<\/div> <\/div><\/div><\/div><div id=\"eckb-article-content-body\"><p>Para enviar relat\u00f3rios por email, \u00e9 necess\u00e1ria uma conex\u00e3o com a Internet.<br \/>\nQuando voc\u00ea envia relat\u00f3rios de e-mail, voc\u00ea deve receber um pop-up informando que os e-mails foram enviados. Se os relat\u00f3rios de email foram enviados, verifique se os endere\u00e7os de email dos clientes estavam corretos.<br \/>\nAs pessoas tamb\u00e9m devem verificar sua pasta de spam de e-mail, nos mesmos casos, o relat\u00f3rio de e-mail pode terminar a\u00ed.<\/p>\n<\/div><div id=\"eckb-article-content-footer\"><\/div>\r\n\t\t        <\/article><!-- \/#eckb-article-content -->     <div id=\"eckb-article-right-sidebar\">\r\n\t\t\t<div class=\"eckb-article-toc eckb-article-toc--position-right eckb-article-toc--bmode-between eckb-article-toc-reset \"\t\t\t\t\r\n\t\t\t\tdata-offset=\"130\"\r\n\t\t\t\tdata-min=\"2\"\r\n\t\t\t\tdata-max=\"6\"\r\n\t\t\t\tdata-speed=\"300\"\r\n\t\t\t\tdata-exclude_class=\"\"\r\n\t\t\t\t><div class=\"eckb-article-toc__title\">Table of Contents<\/div><\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div><!-- \/#eckb-article-body -->              <div id=\"eckb-article-footer\"><\/div>\r\n\t\t<\/div><!-- \/#eckb-article-page-container -->\r\n\t\t\r\n\t\t<style id=\"eckb-article-print-styles\">\r\n\t\t\t@media print {\r\n\t\t\t\t@page {\r\n\t\t\t\t\tmargin: 10px 10px 10px 10px!important;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t<style id=\"eckb-article-styles\" type=\"text\/css\">@media only screen and (max-width: 768px ){\r\t\t\t\t\t        #eckb-article-content-header-row-1,\r\t\t\t\t\t        #eckb-article-content-header-row-2,\r\t\t\t\t\t        #eckb-article-content-header-row-3,\r\t\t\t\t\t        #eckb-article-content-header-row-4,\r\t\t\t\t\t        #eckb-article-content-header-row-5 {\r\t\t\t\t\t            flex-direction:column;\r\t\t\t\t\t        }\r\t\t\t\t\t\t}#eckb-article-content-header-row-1{\r\t\t\t\t\t        margin-bottom: 8px;\r\t\t\t\t\t      }\r\t\t\t\t\r\t\t\t\t\t      #eckb-article-content-header-row-1 .eckb-article-content-header-row-left-group, \r\t\t\t\t\t      #eckb-article-content-header-row-1 .eckb-article-content-header-row-right-group {\r\t\t\t\t\t        align-items: center; \r\t\t\t\t\t      }\r\t\t\t.eckb-article-content-toolbar-button-container {\r\t\t\t\t\tbackground-color: #ffffff;\r\t\t\t\t\tpadding: 10px  10px  10px  10px;\r\t\t\t\t\tmargin: 0px  0px  0px  0px;\r\t\t\t\t\tborder-radius: 0px;\r\t\t\t\t\tborder-width: 0px;\t\r\t\t\t\t\tborder-color: #ffffff;\t\r\t\t\t\t\tborder-style: solid;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container .eckb-toolbar-button-text{\r\t\t\t\t\tcolor: #000000;\r\t\t\t\t\tfont-size: 15px;\t\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container .eckb-toolbar-button-icon{\r\t\t\t\t\tcolor: #000000;\r\t\t\t\t\tfont-size: 20px;\t\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover {\r\t\t\t\t\tbackground-color: #ffffff;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover .eckb-toolbar-button-text{\r\t\t\t\t\tcolor: #000000;\r\t\t\t}\r\t\t\t.eckb-article-content-toolbar-button-container:hover .eckb-toolbar-button-icon{\r\t\t\t\t\tcolor: #000000;\r\t\t\t}#eckb-article-content-header-row-3{\r\t\t\t\t\t        margin-bottom: 32px;\r\t\t\t\t\t      }\r\t\t\t\t\r\t\t\t\t\t      #eckb-article-content-header-row-3 .eckb-article-content-header-row-left-group, \r\t\t\t\t\t      #eckb-article-content-header-row-3 .eckb-article-content-header-row-right-group {\r\t\t\t\t\t        align-items: flex-end; \r\t\t\t\t\t      }\r\t\t\t#eckb-article-body .eckb-article-toc ul a.active {\r\t\t\t\tbackground-color:   #1e73be;\r\t\t\t\tcolor:              #ffffff;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc ul a:hover {\r\t\t\t\tbackground-color:   #e1ecf7;\r\t\t\t\tcolor:              #000000;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__inner {\r\t\t\t\tborder-color: #2b98e5;\r\t\t\t\tfont-size: 14px  !important;\r\t\t\t\tbackground-color:   #fcfcfc;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__inner a {\r\t\t\t\tcolor:              #2b98e5;\r\t\t\t\tfont-size: 14px  !important;\r\t\t\t}\r\t\t\t#eckb-article-body .eckb-article-toc__title {\r\t\t\t\tcolor:              #2b98e5;\r\t\t\t\tfont-size: 15px  !important;\r\t\t\t}\r\t\t<\/style>\t\t","protected":false},"excerpt":{"rendered":"<p>How Can We Help? Search &lt; Back You are here: KB Home Group Fitness Por que meus clientes n\u00e3o recebem os relat\u00f3rios de email? Print PostedNovember 28, 2018 Last Updated OnMarch 5, 2019 Bysupport Para enviar relat\u00f3rios por email, \u00e9 necess\u00e1ria uma conex\u00e3o com a Internet. Quando voc\u00ea envia relat\u00f3rios de e-mail, voc\u00ea deve receber &hellip; <a href=\"https:\/\/support.selfloops.com\/?epkb_post_type_3=why-do-my-clients-do-not-receive-the-email-reports\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Por que meus clientes n\u00e3o recebem os relat\u00f3rios de email?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_3_category":[80],"epkb_post_type_3_tag":[],"class_list":["post-462","epkb_post_type_3","type-epkb_post_type_3","status-publish","hentry","epkb_post_type_3_category-group-fitness-pt"],"_links":{"self":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_3\/462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_3"}],"about":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_3"}],"author":[{"embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=462"}],"version-history":[{"count":2,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_3\/462\/revisions"}],"predecessor-version":[{"id":470,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=\/wp\/v2\/epkb_post_type_3\/462\/revisions\/470"}],"wp:attachment":[{"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=462"}],"wp:term":[{"taxonomy":"epkb_post_type_3_category","embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_3_category&post=462"},{"taxonomy":"epkb_post_type_3_tag","embeddable":true,"href":"https:\/\/support.selfloops.com\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_3_tag&post=462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}